Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you use the service. We also use similar technologies such as local storage and session storage.

2. How We Use Cookies

We use the following categories of cookies:

Essential Cookies

Required for the Platform to function. These cannot be disabled.

• Authentication: keeps you signed in across pages
• Security: CSRF protection and session management
• Language preference: remembers your selected language

Functional Cookies

Enhance your experience by remembering your choices.

• Search preferences: saved filters, map view settings, area unit preference
• Confirmation dialogs: remembers when you've acknowledged first-time modals (e.g., hide/save property confirmations)
• Game session: tracks your progress in the property matching game

Analytics Cookies

Help us understand how visitors interact with the Platform. We use privacy-friendly analytics that do not track individual users across websites.

• Page views: which pages are visited and how often
• Navigation patterns: how users move between pages
• Performance: page load times and error rates

3. Local Storage

In addition to cookies, we use browser local storage for:

• User session: authentication state persistence
• Search settings: filter preferences and map configuration
• Agency session: agency portal authentication (separate from tenant accounts)

4. Third-Party Cookies

Some features may set cookies from third-party services:

• Google Maps: when viewing property locations and the search map
• Social login providers: Google, Apple, Facebook (only when you use social sign-in)

5. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may prevent the Platform from functioning correctly.

To clear Flatsed-specific data, you can also use your browser's developer tools to clear local storage for flatsed.com.

6. Changes to This Policy

We may update this cookie policy from time to time. Changes will be posted on this page with an updated revision date.

7. Contact

If you have questions about our use of cookies, contact us at [email protected].